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Information

Shipping & Delivery

Occasionally, items ordered can not ship by the shipping method selected or additional fees apply that increase the total shipping amount. If this situation occurs you will be contacted & provided with an alternate shipping method and or revised shipping amout. If the alternate shipping method is acceptable, you will be quoted a new shipping rate. With your approval the order will ship by the alternate shipping method. You will then be credited or debited, whichever applies, the difference in the shipping charge.If the alternate shipping method is not acceptable you will be credited all applicable charges associated with the item(s) ordered.

Availability

Occasionally, items ordered will be out of stock. If this situation arises you will be notified that the item is unavailable. You will be credited all applicable charges associated with the out of stock item.

Privacy & Security

GoClamming is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. GoClamming collects information from our users at several different points on our website.

Returns & Replacements

Our goal is to make your shopping experience easy, enjoyable and beneficial. Occasionally products need to be returned for one reason or another. We want to make that experience as convenient as possible. The following is our Return Policy:

1. Returning a Product Under Manufacturer's Warranty:

To benefit from the full protection of the manufacturer's warranty, the product must be returned directly to the manufacturer. When you call the manufacturer's Customer Service Department, a representative will assist you with their return procedure and warranty program.

2. Returning a Product Damaged in Shipping:

Occasionally a product will get damaged in shipping. If this has happened to your order please contact the Shipping Company directly. Most companies require the reciever to call and iniciate the claim process. We will assist you and /or the shipper who shipped your order after the claim has begun. To expedite the process, please keep the item in its original packaging.

3. Returning a Product for Other Reasons:

We'll be glad to accept returns for other reasons provided the product is in perfect working order, is still in its original condition and container and you return it within30 days of receipt. In order to process your return rapidly and correctly please follow the steps below:

  1. Have the item or items packaged and prepared for shippment
  2. Include a copy of your invoice showing your purchase.
  3. Return the product to us via UPS Insured for the value or the merchandise.

All returns should be sent to:

Returns Department @northfalmouthhardware.com North Falmouth Hardware and Marine 91 County Road North Falmouth, MA 02556 When we have received your return, we will credit the card that was used to make the purchase. You will be credited the full price of the product and any applicable tax less a 20% restocking fee. We will notify you via E-mail of your refund.

4. Exchanges:Our return center cannot process exchanges. If you've found another item on our website you'd prefer, please place a separate order for the new item and return the unwanted one under the terms of our Return Policy.

Correction/Updating Personal Information:

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support.

Thank you for your business.


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